Faqs

What are the opening hours of BeMup?

We take you 24 hours a day, 7 days a week

How long will it take before I’m on my way?

Within metropolitan areas: 10 minutes; in rural areas: 10 minutes

What is ride sharing the BeMup way?

BeMup tries to use all seats in our vehicles. Extra pickups add a maximum of 10% to the trip time. A rider gets additional distance discount for every extra pickup..

What happens if I don’t extend my subscription or the payment isn’t transfered?

You need a valid subscription plan to book a ride. If your balance is too low or zero, we won’t offer you a ride.

How can I give you feedback for good or bad experiences?

Please use the feedback option offered when closing your ride or enter it later for the trips in your history.

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